Refunds & Exchanges
Refunds & Exchanges
Product Returns
Items can be returned within 14 days of delivery if they are sealed and unopened.
Opened or used items are non-returnable.
Items that arrive damaged are fully refundable — send us a photo of the damage via WhatsApp within 24 hours of delivery.
Grading Services
Once cards are submitted for PSA grading, the service fee is non-refundable.
Cards that are returned ungraded due to damage discovered during the grading process are handled on a case-by-case basis.
Contact us via WhatsApp to discuss any grading service issues.
Refund Method
Refunds are processed to your original payment method within 5-7 business days after we receive the returned item.
Cash on delivery orders are refunded via bank transfer — we will contact you for your IBAN.
How to Request a Return
Contact us via WhatsApp at +966 50 976 8575.
Provide your order number and reason for the return.
We will arrange pickup or provide a return address within 24 hours.
Have questions about a return? Reach us on WhatsApp — we typically respond within 2-4 hours.
CONTACT ON WHATSAPP